Groupe Renault - 2020 Universal Registration Document

• ALLIANCE (SCALE POTENTIAL AND TECHNOLOGIES) 1.4.2 DEVELOPMENT OF PRODUCTS AND SERVICES ECO-CONCEPTION AFTER-SALES AND SERVICE SUPPORT MANAGEMENT OF VEHICLE END-OF-LIFE AFRICA, CHINA EURASIA EUROPE MIDDLE-EAST, INDIA AND PACIFIC See section CUSTOMERS Quality and customer satisfaction 1.4.3 Innovation for all: 1.4.1 P Connectivity P Autonomous driving P Mobility services SHAREHOLDERS P Sustainable performance 1.3.1 P Dividend policy 5.3.3 EMPLOYEES P 76% engagement rate 2.4.1.1 P 3,1 million hours of training delivered 2.4.1.3 ENVIRONMENTAL STANDARDS 2.3 P Low carbonmobility and limited environmental impact over the life cycle P Resource-efficient mobility (circular economy) SUPPLIERS AND PARTNERS P Around 15,000 parts and services suppliers 2.5.2 P 826 patents filed 1.4 SOCIETY P 8 foundations worldwide 2.4.3.1 P 15 academic chairs funded 2.3.1 AMERICAS AFRICA - MIDDLE-EAST - INDIA AND PACIFIC CHINA EUROPE EURASIA OUR CREATION OF SHARED VALUE Business model RENAULT PROFILE is at the forefront of is reinventing itself 9 GROUPE RENAULT I UNIVERSAL REGISTRATION DOCUMENT 2020